Support Category
Phone: 800.632.6746
Email: PUGGLE@amsino.com
Training Videos
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In-Person Training
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Never submerge the pump in water or any other liquids. Make sure you have turned off the pump before cleaning. For general cleaning, use a solution of warm water and a mild dishwashing detergent. To remove visible soil, wipe down the pump with a non-abrasive paper towel, sponge, or soft cloth moistened with the cleaning solution. To remove soil from hard to reach crevices, use a soft brush.
We recommend cleaning the pump to remove stains and soil after each tubing use or at least everyday. A cleaning is also necessary when the pump is allocated to a new patient.
No, but the pump can be disinfected with the following solution:
– An alcoholic disinfection spray suitable for medical devices with less than 40% alcohol.
– A 0.5% chlorine bleach mixture for a minimum duration contact of 10 minutes.
It is necessary to clean and disinfect the pump after each use if the pump is used for multiple patients.
No. Only the supplied AC adapter may be used to power the pump.
The tubing should be changed every 24 hours.
The PUGGLE® Pump and Feeding Set are intended to be used with the whole range of commercially available prepacked or commercially prepared feeding solutions. This includes polymeric, hydrolyzed, elemental, and blenderized in standard and concentrated form for use with infant, pediatric, and adult populations.
The pump should only be programmed when stationary.
A puggle is the name of a baby platypus. Almost all animals use a stomach to digest their food. But the platypus doesn’t need a tummy to digest food.
That’s why our enteral feeding pump is a ‘PUGGLE’ — it helps enteral patients complete their nutrition cycle.
Our customer service is available 24/7 for any additional questions not answered in the FAQ section above.
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